System Status

All Systems Operational

Last updated: 31 July 2026 at 21:48 UTC

Service Status

Web Platform (crackchart.com)
Signal Feed API
Authentication Service
Real-Time Data Feeds
AI Chart Analysis
Mobile App (iOS / Android)
Wallet & Payments API
Notifications Service
KYC Verification Service
CDN & Static Assets

Past Incidents

Signal Feed Latency — Resolved

June 28, 2026 · Duration: 45 minutes

Resolved

The signal feed experienced elevated latency (3–8 second delays) for approximately 45 minutes due to a database connection pool exhaustion event. No data was lost. The issue was resolved by scaling connection limits and adding a circuit breaker.

Scheduled Maintenance — Database Migration

June 14, 2026 · Duration: 12 minutes

Maintenance

Planned maintenance to upgrade the primary database cluster to PostgreSQL 16. The platform was in read-only mode for 12 minutes during the migration window. All users were notified 72 hours in advance.

AI Analysis Service Intermittent Errors — Resolved

May 22, 2026 · Duration: 2 hours

Resolved

The AI Chart Analysis feature returned errors for approximately 15% of requests for 2 hours due to rate limiting from our AI provider. We switched to a backup provider endpoint. The root cause was a quota misconfiguration which has been corrected.

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